> For the complete documentation index, see [llms.txt](https://faq.thepackgaming.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.thepackgaming.com/~/changes/FYvu2YhWgbcS3YiZq6ou/patreon/discord-role.md).

# How do I get my Discord role?

## How do I link my Discord account to Patreon? <a href="#h_01fehwfeg74veg6nv146de93st" id="h_01fehwfeg74veg6nv146de93st"></a>

If you need to create a Discord account, we will guide you through that during this process:

1. Log in to your Patreon account
2. Click on **Settings** from the left side menu
3. Click on **More** and then [**Connected Apps**](https://www.patreon.com/settings/apps) from the menu bar
4. Click the **Connect** button next to Discord under App Integrations<br>

   <figure><img src="https://support.patreon.com/hc/article_attachments/11588961024653" alt=""><figcaption></figcaption></figure>
5. Enter the email address or phone number you use to log in with Discord and your password and click the **Login** button
6. Click the **Authorize** button
7. You've successfully linked Discord to Patreon! <mark style="background-color:red;">**You may need to refresh the page**</mark>

### <mark style="background-color:yellow;">**I’m not getting the pop-up window to log in to Discord**</mark>

<mark style="background-color:yellow;">**This typically happens if you have an ad blocker or browser extension that is blocking pop-up windows. Please disable these extensions while connecting Discord to Patreon.**</mark>

### Joining and Leaving a creator's Discord server <a href="#h_01gsgabntyzvgxd5a7pb16gp0f" id="h_01gsgabntyzvgxd5a7pb16gp0f"></a>

Once you've connected your Discord and Patreon accounts, any servers you're eligible to join will appear on the Discord Apps settings page. Click the **Join server** button to get your role.

<figure><img src="https://support.patreon.com/hc/article_attachments/13209031105421" alt=""><figcaption></figcaption></figure>

If at any point you'd like to leave the creator's server, you can click the **Leave server** button to be removed. You can always re-join the server from your Discord app settings latter on.&#x20;

### FAQ <a href="#h_01fehwfpaknsgs8g0xmjyx6gdw" id="h_01fehwfpaknsgs8g0xmjyx6gdw"></a>

<mark style="color:blue;background-color:blue;">**I connected my Discord account to Patreon, but I’m not on my creator’s Discord server. What should I do?**</mark>

<mark style="color:blue;background-color:blue;">If you’ve connected Patreon and Discord, we recommend disconnecting and reconnecting Discord to Patreon. Before doing so,</mark> <mark style="color:blue;background-color:blue;"></mark>*<mark style="color:blue;background-color:blue;">log out</mark>* <mark style="color:blue;background-color:blue;"></mark><mark style="color:blue;background-color:blue;">of Discord and clear your cache and cookies to start fresh. Reconnecting will reestablish communication between the two apps. Here's an article to guide you through this:</mark> [<mark style="color:blue;background-color:blue;">Discord isn’t working for me</mark>](https://support.patreon.com/hc/en-us/articles/4408372541581)

## Discord isn’t working for me (Patron)

This article serves as a guide to troubleshooting any issues you might have with Discord as a patron. If you don’t know the steps to connect Discord to your Patreon account, please follow [How do I connect Discord to Patreon (Patron)](https://support.patreon.com/hc/en-us/articles/212052266-How-do-I-connect-Discord-to-Patreon-Patron-) instead.

### I’m not getting the pop-up window to log in to Discord

This typically happens if you have an ad blocker or browser extension blocking pop-up windows. Please disable these extensions while connecting Discord to Patreon

### I’m not getting my role or access to my creator’s server

If it’s been a few hours and you still don’t have access to a creator’s Discord server, here are a few things you can check:

### Check your tier level

It’s a good idea to check your tier level and if the creator offers Discord roles for that tier. To do this, please follow the steps below:

1. While logged in to your Patreon account, go to your creator’s page (You need to have an active membership with this creator)
2. Click on the **Membership** tab at the top of their page
3. Scroll down, and you’ll find a **Your membership** section in which you’ll find a description of your tier. If the tier offers Discord as a benefit, you’ll find a Discord logo followed by the text: **Includes Discord Rewards** at the bottom of the tier description

If you should have a role on their server, but you don't find **Includes Discord Rewards** at the bottom of the tier description, get in touch with your creator – they'll likely need to troubleshoot their Discord setup on their account.

### Is your payment in good standing?

As with most rewards a creator offers, Discord roles depend on your billing status. If your payment declines, you will no longer have access to the role included in the tier you pledged.\
You can check your payment history to ensure everything is up to date.

**Here’s how to verify your payment status:**

1. While on your patron profile, click the **Settings** link from the left sidebar navigation
2. From the menubar, click on **More >** [**Billing History**](https://www.patreon.com/pledges?ty=h) link from the menubar
3. Scroll through your past payment history — if you notice any declined bills, you can click the **Retry** button and go through the necessary steps to reattempt the charge

If you need any support with retrying a declined payment, please refer to this help guide: [Retry my payment (decline)](https://support.patreon.com/hc/en-us/articles/203913799-Retry-my-declining-payment)

### Are you in over 100 Discord servers?

Discord's free offering lets users join up to 100 servers. If you've joined over 100 servers, you can upgrade to Discord’s Nitro offering (limit of 200 servers) or leave a different server before the Patreon bot can assign you to your creator's server.

## Are you still experiencing issues getting your role/ access to your creator’s server?

If you’ve checked everything on this list but you’re still not able to get your role/ access your creator’s server, please follow the steps below:

1. Disconnect your Discord and Patreon account. You can do this by clicking the **Disconnect** button next to Discord on your Patreon [**Apps settings**](https://www.patreon.com/settings/apps) page
2. Log out of Discord. Here is Discord’s guide to help you log out: [How do I log out?](https://support.discord.com/hc/en-us/articles/209572128-How-do-I-log-out-)
3. Clear your cache and cookies
4. Head back to your **Apps settings** page and click on the Discord **Connect** button
5. Authorize Discord again, and you should have your correct role!


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://faq.thepackgaming.com/~/changes/FYvu2YhWgbcS3YiZq6ou/patreon/discord-role.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.