Tips and Tricks to Enhance Game Play

Game Guides for Game Enhancements:

Enhance your ARK Experience

Enhance your CONAN Experience

Enhance your ATLAS Experience

Enhance your 7DtD Experience


Restarting Steam

Restarting Steam can often help resolve problems with Internet connectivity when trying to load or play games. You can restart Steam by closing and reopening the client, or refresh your Steam files in the event you feel that Steam's files may be modified, corrupted, missing, or mis-configured on your operating system. If none of these solutions work, try contacting Steam.

Method 1 Restarting Steam

1. Click on “Steam” in the toolbar at the top left corner of your Steam session. 2. Select “Exit” or “Exit Steam.” Your current session of Steam will close. Alternately, right-click on the Steam icon in the notification tray on your desktop, and select “Exit.” In Windows, the notification tray is located at the bottom right corner of the desktop; in Mac OS X, the notification tray is located at the top right corner of the desktop. 3. Double-click on the Steam icon on your desktop to relaunch Steam. If the Steam shortcut icon is not located on your desktop, search for Steam in the “Start” menu in Windows, or in the Applications folder on Mac OS X.

Method 2 Refreshing Steam Files in Windows

1. Exit Steam using steps #1 and #2 from Method One. 2. Press the Windows + R keys at the same time. This will open the Run dialog box. 3. Type the following command into the Run dialog box, then press Enter: steam://flushconfig. This command will refresh your Steam files. 4. Restart your computer, then navigate to C:\Program Files\Steam. 5. Double-click on “Steam” or “Steam.exe” to relaunch the Steam client. This will open Steam directly from the installation folder. Do not open Steam using its shortcut icon located on the desktop. 6. Resume game-play in Steam as normal. Your Steam files will now be refreshed.

Method 3 Refreshing Steam Files on Mac OS X

1. Exit Steam using steps #1 and #2 from Method One. 2. Launch Safari and type “steam://flushconfig” into the address bar. 3. Press “Enter,” then close your Internet browser. 4. Restart your computer, then relaunch the Steam client. Your Steam files will now be refreshed, and you can resume game-play as normal.

Method 4 Refreshing Steam Files in Linux

1. Launch Terminal and type “steam --reset” at the prompt. 2. Press “Enter.” The message “Installing bootstrap /home/[username]/.steam/steam/bootstrap.tar.xz” will display on-screen. This message means your Steam files have been successfully refreshed. 3. Restart your computer, then relaunch the Steam client. Your Steam files will now be refreshed, and you can resume game-play as normal.

Verify Your GAME through Steam

  • Your Steam page.

  • Right click the Game Title.

  • In the box that opens: Click on the tabs on the top (Local Files).

  • In the last box in the list: Verify integrity of Game Files… : Click this.

  • Wait for the process to complete. (May be lengthy).

  • When the process finishes, restart the Game Title to re-acquire any lost files.

  • After files are re-acquired.

  • Restart Steam from one of the methods above, and try the Game Title again.

Installed games are appearing as Uninstalled.

Games that were previously installed and playable are appearing as not installed in my Steam library. What can be done to cause Steam to recognize the installed game files again? Note:The information in this article also applies to cases in which a game's download is being reset.

Getting Steam to recognize existing files.

Games may appear uninstalled when Steam no longer recognizes the installation files. As long as the game folders are still in the proper location, attempting to launch a game will prompt a download. This will allow Steam to recognize the installation files during the download process. You can ensure that the game folders are in the proper location by navigating to your default Steam installation: C:\Program Files (x86)\Steam\Steamapps\Common Now start a REVERIFY. (Instructions Above)

Add previously existing or alternate installation libraries/folders to Steam.

If you had previously installed the games to an alternate location outside of your main Steam folder please try the following:

  1. Launch Steam and go to Steam > Settings > Downloads and click the Steam Library Folders button. This will open a window with all your current Steam Library folders.

  2. Click the "Add Library Folder" button and select the folder with your installed games.

Once you have added the new Library folder your installed games should appear in your Steam Library.

Reinstalling games.

If Steam does not recognize your games after completing the instructions that are listed above, it is recommended that you completely reinstall the games in question.

How to do a fresh install.

1. Unsubscribe from all mods. 2. Shut down steam 3. Remove mod and .mod in question from your Mods folder. (Default Locations below) 4. Clear mod cache (Delete the contents of the folder titled 346110 5. Restart Steam 6. Resubscirbe to your mods. 7. Start Ark and REVERIFY your game files.(Instructions above) 8. Wait for mods to finish installing before joining any server or private game. (This is very Important) Mod file default locations: C:\Program Files (x86)\Steam\steamapps\common\ARK\ShooterGame\Content\Mods C:\Program Files (x86)\Steam\steamapps\workshop\content\346110

External Hard Drives.

External hard drives are not recommended for use with Steam or Steam's games. Aside from many potential performance issues, external hard drives may connect or disconnect from the computer at inopportune times as part of their normal operations. If you encounter this issue with an external drive, install Steam and your games to an internal drive instead.

Allow Steam to close properly.

To ensure that you do not encounter this issue, always allow Steam to close properly when shutting down your computer. Allowing Windows to force Steam to close when it is writing to a hard drive may cause Steam library and installation information to become corrupted. This prevents problems with Steam Cache, Mod Mismatches, and Lost characters in games.

Third party applications.

Additionally, third party applications can prevent Steam from writing essential information. Ensure that none of your installed applications are interfering with Steam.

Programs Which May Interfere with Steam.

There is always the potential that applications running on a machine might negatively affect the performance of Steam games or the Steam client. Certain applications can even lead to more serious issues such as connectivity losses and application crashes. If you are encountering poor performance, it may be necessary to investigate other applications on your machine and possibly disable them for testing purposes. It is always a good idea to work with a specialist to help determine how these applications are setup on your machine, while also ensuring that nothing is interfering.

Identifying the Problem

The types of applications you are using will affect your computer differently depending on what these applications are designed to do. The following list explains some of the more common types of applications, as well as what to look out for in terms of interfering behavior.

Programs that May Interfere with STEAM:

Anti-virus Software

Anti-virus software hooks very deep into user systems and can affect disk and network operations which will cause issues with Steam. Some games also use copy protection technology that can appear as malicious software to an AV scanner, resulting in potential false-positive alerts. You'll want to ensure that your AV software is not interfering with Steam. You may also need to add exceptions for Steam and its games in your AV configuration.

Anti-Spyware Software

Aggressive spyware detection software can block the Steam client from receiving updates or prevent connection to Steam content servers. Certain Steam web features might also not function if your web traffic is being aggressively monitored by a anti-spyware or other web security applications

Firewalls & Security Applications

Certain firewalls and firewall configurations may prevent Steam from talking to its servers. It may be necessary to add exceptions in your firewalls for Steam if you discover that this is the cause.

Download Accelerator and Download Manager Programs

These programs curate your network experience, resulting in the possibility that Steam and game traffic may be hindered. Download accelerator programs should be disabled while using Steam.

Hidden Processes

Many applications are configured to launch when a computer starts. These might not even appear in the Windows task bar, but may still be among some of your active processes using your system's resources. Because of the complexity of these systems and the expertise required to make changes to them, we recommend working with an expert to ensure that nothing damaging is done to your computer, while also ensuring that hardware, applications, security and network are all setup to work together without conflict.

Problems with BattlEye Service:

If you are seeing one of the following problems, it might be due to the BattlEye service:

  • Game hangs at launch or fails to load

  • BattlEye fails to initialize

  • Kicked from the game

  • Stuttering/freezing when launching

You can troubleshoot those errors using the BattlEye FAQ here:

Additionally, you can try deleting the BattlEye folder by following the following:

  1. Please close the game all the way out.

  2. Then, go to C:\Program Files (x86)\Steam\steamapps\common\H1Z1 and delete the BattlEye folder.

  3. Then, verify the integrity of the game cache through Steam.

If none of these fixes work for you, please visit H1Z1 website and the following troubleshooting guide.


Sometimes Steam has hiccups and doesn't finish installing a mod which is why you see the name down in the right hand corner and then that specific crash. When a mod is correctly installed it installs all the folders with content as well as a .mod file. When the .mod file is not installed it will crash producing that error. The .mod file tells ARK which mod to run and without it, it will crash. There isn't too much you personally can do to prevent this in the future. It's very rare but this is your solution. Once you have done the steps below, you can now start up ARK again and it should be fine.

  1. Close ARK

  2. UnSub from the mod and delete the mod folder matching the .mod file

    Default Location: C:\Program Files (x86)\Steam\steamapps\common\ARK\ShooterGame\Content\Mods\

  3. Clear the cache C:\Program Files (x86)\Steam\steamapps\workshop\content\346110 (find the mod folder Example:)

  4. Resub to Mod

  5. Start ARK and REVERIFY your game files.

  6. Let install completely before trying to run singleplayer game or server, (Check your download manager at the bottom of the ARK Steam page to see the status of your reverify or download)

  7. Once you have verified that the mod is completely Downloaded and Installed, You may proceed to the lobby page and log into the server.

Example picture of error shown below:

Clear your Steam cache.

Method #1 Clearing your Download CACHE

  • From your Steam Client, open the Settings panel by selecting “Steam > Settings” from the top left client menu.

    Clear Cache

  • In the Settings panel, select the Downloads tab and you’ll find the “Clear Download Cache” button at the bottom.

  • Then select “OK” to confirm and acknowledge that you’ll need to login to Steam again.

    Clear Cache

Method #2 Clearing your MOD CACHE.

Follow the file path below, and delete the whole file of 346110, and make sure you empty your trashcan after its done. After you have cleaned the trashcan. Log back into steam and then ARK Survivor and run a reverify. Where to find the cache: C:\Program Files (x86)\Steam\steamapps\workshop\content\346110\